Heart Pendant

This heart pendant is a JMS original design. It features your hair braided into a square chain braid and set into small channel heart pendant with a cover plate. This pendant is a fraction of the size of other heart keepsakes currently on the market. From the top of the bail to the point of the circle is approximately 25mm and 18mm wide. 

Personalization Options: Laser Engraving a Name +$50.00,  Hand Engraving and Flush or Bead Setting Stone starting at $75.00. Customizations are billed via invoice. 

Listing Does Not Include A Chain. You can add one to your cart or will be giving the option during the customization process. 

Hair requirements: Suitable for horsehair, mane or tail.  Requires a bundle of hair the thickness of a sharpie and minimum 6 inches long. It is important that the whole bundle measures that length. What isn't used will be returned to you. 

Each keepsake will come in its own package ready to be enjoyed or gifted.  

Items are handmade and may include minor imperfections. 

Free USPS Priority shipping on horsehair purchases over $350.00. Horsehair purchases under $350.00 ship USPS Priority at the buyers expense.

All horsehair keepsake sales are final. Bracelets are made to the measurements and fit that you specify, please take care to measure correctly. Jennifer Metesh Studios is not responsible for shipping to and from the studio if adjustments need to be made. 

SHIPPING DETAILS
Horsehair jewelry pieces are custom made to order and require 3-4 weeks to produce before shipment. 6-8 weeks to produce if products are made of gold. Items may ship earlier. 

Please note that we do not process or ship orders on weekends or holidays. Signature upon delivery is not required. Please contact jennifermeteshstudios@gmail.com if you would like to add a required signature to your delivery.

Horsehair Items are shipped USPS Priority unless another carrier is requested by the customer. 

ORDER MODIFICATION & CANCELLATION 
If you need to make a change to your order, (shipping address, product quantity, or product), please contact us as soon as possible at jennifermeteshstudios@gmail.com so that we can make adjustments. We will make every effort to accommodate your request, however, there may be some instances where we are unable to modify or cancel your order before it ships.

LOST OR STOLEN PACKAGES
If your tracking information shows that your package was delivered, but you have not received it, please contact Customer Service at jennifermeteshstudios@gmail.com. 

Note: we do not take responsibility for lost/missing packages that show successful delivery to the order address. 

INCORRECT OR DAMAGED ORDERS

In the unlikely event that your order is processed incorrectly or your item(s) arrived damaged, please email us as soon as possible at jennifermeteshstudios@gmail.com to let us know. Please include photos of the incorrect/damaged merchandise and packaging for our reference.

For domestic orders containing incorrect/damaged items, we are typically able to refund or repair the order at our expense.

RETURNS

All custom horsehair items are nonrefundable.